Below is IACP's advertisement for a Head of National & Member Services, essentially a CEO. The list of requirements is lengthy including, intriguingly, that the successful candidate should have "A Servant-Leader approach and mindset."
[Update: Apparently a "servant-leader" is a respectable concept in corporate-speak and I displayed my ignorance above in describing the requirement as intriguing. IACP is not looking for a butler.]
Head of National & Member Services
“Members working together to achieve excellence of practice, career development and wider awareness of the value of Professional Counselling and Psychotherapy”
The IACP, founded in 1981, is the largest accrediting body for Counselling and Psychotherapy in Ireland, serving over 3500 members based both in the north and south of the island.
As the organisation and the wider profession head into a new era of change, regulation and increased significance in the support of emotional and mental health of the population, we wish to appoint a professional, experienced and empathic leader to the position of Head of National & Member Services.
The individual will work with the Board of Directors, the Head Office staff and the extensive infrastructure of Members in creating a ‘best in class’ organisation which is focused exclusively on serving and supporting our membership, maintaining the highest professional standards of practice and, in conjunction with sister organisations in Ireland and internationally, raise the awareness of the effectiveness of counselling and psychotherapy in our society.
Role Purpose
The Head of National & Member Services will work with the voluntary Board of Directors to devise and develop the strategic priorities in order to achieve the IACP’s stated purpose. He/She will be responsible for coordinating the combined resources of the Directors, the Head Office Staff and the Members in the delivery of the strategy.
Scope
- Reporting to the Board of Directors, create a member centric organisation that is aligned with the purpose of the IACP.
- Establish an ethos of service to members in order to support them professionally as well as in their careers and businesses.
- Deliver on the strategic plan as devised in conjunction with the Board of Directors.
- From time to time be the public face/voice of and spokesperson for IACP and it’s members.
- Build on the existing relationships with national and international counselling and psychotherapy organisations as well as develop new relationships with allied and complimentary organisations in order to advance the awareness, understanding and impact of the profession in society.
- Manage the day-to-day operations of the organisation in conjunction with the Directors and Staff.
- Enhance the functioning of the IACP Head Office through its people, processes and systems in order to achieve the organisational purpose and values.
- Create a staff development programme to promote learning and growth for each person individually and for the collective team.
- Establish the Head Office of the IACP as a support centre and resource for all members.
Person Specification
- Previous experience at leadership level of a member-centric organisation.
- Track record in leading an organisation through change.
- A Servant-Leader approach and mindset.
- Excellent communications, listening and influencing skills with both internal (staff, directors, members) and external stakeholders (media, sister organisations and professions, government, the public).
- Strong people development and management skills and experience.
- High degree of self-awareness and interest in personal development.
- Good project management skills and experience.
- Background in operations, project management or finance.
A competitive salary and benefits package is on offer including a commitment to matching your personal and professional development needs.
For further information, please contact Shane Twomey, Organisation Dynamics. Applicants for this position should submit their CV, with a covering letter, by Friday 29th July 2016. Click here to apply and follow the application instructions provided.
IACP is an equal opportunities employer.